Law firm managers and partners will agree on the fact that they will do everything in their capacity to improve their range of services to their clients. At the same time, you will come across people who are not quite keen on investing in a Legal Case Management tool as they think that the return of investment does not match up to their expectations, especially when one considers the short term benefits. Though this kind of thinking may appear to be a sign of short-sightedness, there are several such instances.
Again, it would be a mistake to assume that a case management tool is a one-time deployment that can bring about a paradigm shift within a short span of time. It needs to be implemented in a proper way. It would end up creating a framework for the entire firm and help it to function as a consistent and cohesive unit. The tool can become an indispensable one for the firm’s staff, partners and associates and aid them in the accomplishment of their regular tasks. Here is a quick wrap-up of the long and short term benefits of using such software.
Long Term Benefits
Securing institutional knowledge and the assets of the firm Retaining the trusted clients and also developing a new base of clients steadily on grounds of providing excellent client services Prompting new employees to change gears and complete the task within the stipulated deadline Offering productivity metrics and firm management solutions
Short Term Benefits
Records billable time effectively Simplifies the process of conflict checking Provides access to all information concerning a particular case and also ensure proper communication from a central location using a single interface Making the intake process fully automatic Ensuring complete client satisfaction by offering substantive and time communications Saving on the time required for searching documents and every other bit of information To acquire all relevant information at a glance including information about witnesses, opposing counsel and judges along with the current status of the case Furnishing documents with key information automatically Creating alerts for the staff and attorneys whenever a new file is passed on to them Generating customised workflows for each and every practice area
There are several instances where you would find the adoption of such advanced technology generating short term results for your business. Even a couple of decades back, one could not imagine replacing the services of a seasoned typist for one who was just starting to learn keyboard commands required for word processing. But today you cannot deny the importance of using advanced technology for carrying out various tasks connected with case management. Legal case management software is thus no longer an alien concept in the legal field and is been taken up by solicitors across different parts of the world. However, the use of such software can begin only after you are clear about your requirements and the demands of your business.